Agreement
These Terms of Use are an agreement between you and Buume Bilişim Teknoloji Reklamcılık Anonim Şirketi ("we", "us") for the use of the PetMobil app and this website. By creating an account or using the app you accept them. Our Privacy Policy explains how we handle personal data, and the Subscription Terms apply when you buy Premium.
The service
PetMobil lets you record your pets' daily care and health records, see summaries, charts and reminders, and share a pet's care with family members, sitters and walkers you invite. Recording and history, synchronization, the reminders you set yourself, data export and up to two pets are free. Premium adds paid features: unlimited pets, smart reminders, the vet report and inviting others to share a pet's care. The current list is shown in the app before you buy.
Your account
You can use the app without an account; your records then stay only on your device. To synchronize or share records you need an account. You must be at least 18 years old (or the age of majority in your country), give a working e-mail address and keep access to your e-mail and sign-in method secure. You are responsible for what is done with your account.
Shared care
The person who adds a pet is its owner. With Premium, the owner can invite up to five other adults to the pet's care circle and gives each of them full or limited access, if they want until an end date (see "Who receives your data" in the Privacy Policy). Members can add records for that pet; members with limited access see only part of its records and can change only their own. Invite only people you trust and who should see the information, and remove a member when that is no longer the case. Before the owner deletes their account, they must transfer each shared pet to a member with full access or delete it.
Premium
Premium is a subscription sold through the Apple App Store or Google Play. Plans, free trial, automatic renewal, cancellation and refunds are described in the Subscription Terms. When a pet's owner has Premium, the members of its care circle can use the Premium features for that pet; they do not get Premium for their own account.
If Premium ends, nothing is locked: your pets, records and earlier reports stay, and you can still view and edit them. Only creating new Premium items stops — for example adding a pet beyond the free two, sending a new invitation, smart reminders and creating a new vet report.
Not veterinary advice
PetMobil is a record-keeping tool. It does not diagnose, treat or replace a veterinarian, and nothing in the app is veterinary or medical advice. Read the Medical Disclaimer. If your pet may be in danger, contact your vet or an emergency veterinary clinic immediately.
Acceptable use
Do not use PetMobil to break the law or anyone's rights, to record information about a person you are not entitled to record, to send unsolicited invitations, to attack, overload or probe our systems, or to copy, resell or reverse-engineer the app except as the law expressly allows.
Your records
The records you enter belong to you. You give us permission to store, synchronize and display them only to provide the service to you and the people you share them with, as described in the Privacy Policy. You are responsible for the accuracy of what you record and for having the right to record it.
Our rights
The app, its design, texts and software belong to us or our licensors. We give you a personal, non-transferable, non-exclusive right to use the app on devices you own or control, for as long as you comply with these terms.
Availability and changes
We work to keep PetMobil available and your records safe, but we cannot promise uninterrupted service. Records stored only on your device are not included in your phone's backup and can be lost with the device; sign in if you want them synchronized. We may update the app and change or end features; if we end a paid feature you are paying for, we will tell you in advance.
Liability
We provide the app with reasonable care. To the extent the law allows, we are not liable for indirect or consequential damage, or for decisions taken on the basis of records in the app, and our total liability is limited to the amount you paid us for Premium in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for intent, gross negligence, injury to life or health, or your mandatory rights as a consumer.
Ending the agreement
You can stop using PetMobil at any time and delete your account in the app (Account & Data Deletion). We may suspend or close an account that seriously or repeatedly breaks these terms; where possible, we warn you first and give you the chance to export your data.
Apple and Google
If you downloaded the app from the Apple App Store: these terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support for the app; if the app fails to conform to an applicable warranty, you may notify Apple, which will refund the purchase price, and to the maximum extent permitted by law Apple has no other warranty obligation; Apple is not responsible for claims relating to the app, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims; you confirm that you are not located in a country subject to a US government embargo and are not on a US government list of prohibited or restricted parties; Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. If you downloaded the app from Google Play, the Google Play terms also apply to your purchase.
Applicable law and disputes
These terms are governed by the laws of the Republic of Türkiye. For consumer disputes you can apply, within the monetary limits announced each year, to the consumer arbitration committee (tüketici hakem heyeti), or to the consumer courts at your place of residence or where the transaction took place.
Changes to these terms
We may change these terms when the service or the law changes. We will tell you about material changes in the app at least 30 days before they take effect, unless the change is required by law sooner. If you do not agree, you can stop using the app and delete your account before the change takes effect.
Contact
Buume Bilişim Teknoloji Reklamcılık Anonim Şirketi
Koza1 Cad. No: 153/4 Gaziosmanpaşa, Çankaya/Ankara, Türkiye
info@petmobil.app