About this policy
This Consumer Health Data Privacy Policy explains how Buume Bilişim Teknoloji Reklamcılık Anonim Şirketi ("we") collects, uses and shares consumer health data through the PetMobil app. It applies to residents of Washington (My Health My Data Act, RCW 19.373), Nevada (NRS 603A.400–603A.550), Connecticut and other states with similar laws, and supplements our Privacy Policy.
"Consumer health data" is personal information that is linked or reasonably linkable to a consumer and identifies their past, present or future physical or mental health status. PetMobil is made for records about your pets, not about you, and it does not ask for information about your health. Text you write yourself — notes, observation notes, custom record labels, suggestions or support e-mails — could still reveal something about your own or another person's health. This policy applies to any such information.
Consumer health data we collect and why
| Category | Examples | Purpose and use |
|---|---|---|
| Text you write in records | notes, observation notes, custom record labels | to store it, synchronize it between your devices and show it to the people you invite to the pet's care circle |
| Text you send us | in-app suggestions, support e-mails | to read and answer it |
| Inferences | none — we do not infer health conditions of people or animals | — |
We collect this information only because you write it, and use it only to provide the features you request; we never use it for advertising. Pet health records are recorded only with the consent the app asks for before you record health information (Health Data Consent).
Sources
We collect consumer health data only from you and from the family members, sitters and walkers you invite to a pet's care circle, when they enter it in the app or write to us. We do not buy it or receive it from other companies.
Sharing
We share consumer health data only:
- with the people you invite to the pet's care circle, when it is part of that pet's records, because sharing is the purpose of that feature;
- with our processors, which store and process it only on our instructions: our database and server provider (Supabase) and our e-mail provider for the support mailbox (Google Workspace). Our notification providers (Expo, Firebase Cloud Messaging) receive only generic reminder text, the pet's name and internal identifiers, never your notes. The full list is on the Service Providers page.
We have no affiliates that receive consumer health data. We do not sell consumer health data, and we will not share it with any other third party without your separate consent.
Your rights
You have the right to:
- confirm whether we collect, share or sell your consumer health data, access it, and receive a list of all third parties and affiliates with which we have shared it, with their contact information;
- withdraw your consent;
- have your consumer health data deleted — we also delete it from our backups, which are overwritten within 7 days, and instruct our processors to delete it.
Many of these you can do yourself in the app by deleting records or your account (Account & Data Deletion). To make a request, write to info@petmobil.app from the e-mail address of your account. We answer within 45 days; if we need more time, we tell you and may extend once by 45 days. If we decline, you can appeal by replying to our answer with the word "Appeal"; we decide within 45 days and, if we deny the appeal, tell you how to complain to your state attorney general (in Washington: atg.wa.gov).
Contact and changes
Buume Bilişim Teknoloji Reklamcılık Anonim Şirketi
Koza1 Cad. No: 153/4 Gaziosmanpaşa, Çankaya/Ankara, Türkiye
info@petmobil.app
We will tell you in the app before a material change to this policy takes effect, and ask for your consent again where the law requires.